It lands in one queue.
A WhatsApp message, an Instagram DM or an email — same inbox, already matched to the member who sent it.
Switch to Fitnez Studios
Switch once. Run the studio from one place.
Messages, bookings, members and the follow-ups in between — handled in one place, with an AI receptionist and workflows doing the repetitive part. We move your data over; you keep coaching.
- Members, packages and schedule migrated for you
- Live in four days
Channels
Unified Chat
2 open · 3 channels
Alex M.
Can I freeze my plan?
AI repliedJordan L.
September invoice
SamWaiting for new messages…
AI Receptionist on · staff can take over
AI Workflow
New class booking
When
Booking confirmed in chat
Use 1 class credit10-class pack
Send booking confirmationWhatsApp
Schedule class reminder2h before
Today at the studio
LiveRise & Grind · Thu 07:0017/20
Bookings
41
Open chats
2
Replies by AI
18
The way it usually runs
Five places to check before you can answer one question.
Most studios we talk to aren't short of software. They're short of a single place where the conversation, the booking and the member record meet.
One desk.
The message, the booking it turns into and the member it belongs to — in the same place, updated together.
F
In syncFitnez Studios
One desk · one record per member
DMs on the studio phone
Saturday's question, seen on Monday
Unified Chat — answered by the AI Receptionist
Credits spreadsheet
Nobody's sure what's left on her pack
Credits on the member record
Booking app
Class full — but the DM said yes
Booked straight from the conversation
Shared email inbox
Two staff reply, or none do
One shared queue for the team
Follow-up sticky notes
The trial user never hears back
AI Workflows send the follow-up
What you switch to
Every part of the studio, wired to the others.
Pick any piece. It already knows about the rest — that's the difference between a platform and a stack.
FFitnez coreone member record
- Communicate
- Automate
- Operate
- Grow
Communicate
AI Receptionist
Answers the questions your desk answers twenty times a day — times, prices, spots left — and books the class when the member says yes.
What time is Pilates on Saturday?
AI Receptionist09:00 and 11:30 — 4 reformers left at 09:00. Shall I hold one?
- Replies the moment a message lands
- Reads your live schedule and packages
- Hands the thread to staff when it should
How Fitnez works
One enquiry, followed all the way through.
Here's what happens to a single message on a Thursday night — and how much of it nobody has to touch.
PSNew message
The AI Receptionist replies.
It checks the live schedule and her credits, answers, and books the spot when she confirms.
Bikes left at 7?3 left — booking bike 7 ✓
Workflows take the next steps.
The credit is used, the confirmation goes out and a reminder is queued for the morning of the class.
Use 1 credit
Send confirmation
Reminder at 05:00
The studio is already up to date.
Class roster, capacity, the member's record and today's numbers — updated before anyone opens the dashboard.
Rise & Grind
17/20
Priya's credits
7
Why studios switch
What changes in the first week.
Not a new way of working — the same studio, with the busywork taken out of it.
Bring your studio over this week.
Tell us what you run today. We'll show you your own timetable in Fitnez and plan the move with you.
BeforeWith Fitnez
Replies
Answered when someone has a free minute
Answered the moment the message lands
Conversations
Split across phones, DMs and inboxes
One queue the whole team shares
Follow-ups
Remembered, sometimes
Triggered by what members actually do
Bookings
Re-typed from messages into the app
Booked straight from the conversation
Member records
Credits in one place, history in another
One record every screen reads from
Visibility
Month-end spreadsheets
Today's classes, revenue and gaps at a glance
Getting started
Live in days. Not months.
Four days from first login to live bookings — and the migration itself is a weekend.
1
Day 1
Set up.
Add your locations, programs, and packages — the getting-started checklist walks you through it and ticks itself off as you go.
- Locations, rooms, and spot layouts
- Programs, classes, and the weekly schedule
- Packages, memberships, and your payment gateway
Handled byYou, with us on a call
2
Days 2–3
Migrate.
We import your members, packages, and schedule from your current platform. Nothing gets lost.
- Members, contacts, and booking history
- Active packages and wallet balances
- Your schedule, mapped class for class
Handled byOur migration team
3
Day 4
Publish.
Take your booking website live on your subdomain, and let bookings, waitlists, and payments run themselves. You coach.
- Booking site live on your subdomain
- Unified inbox and reminders switched on
- Waitlists, payouts, and reports running
Handled byYou — then it runs itself